Your data
Delete your account & data
You are always in control of your data. You can permanently delete your account and associated data directly in any RunRiva app, or by emailing us.
In the app
- Open the app and go to Settings.
- Tap Delete account.
- Confirm. Your account and data are permanently deleted.
By email
If you can’t access the app, email maciej.dzierzek@gmail.com from your account email (or include your in-app player ID, shown in Settings) and ask us to delete your account. We complete deletion within 30 days and confirm by email.
What gets deleted
- Your account / player identifier and email (if you added one).
- Gameplay data: progress, streaks, achievements, daily-challenge history, XP.
- Leaderboard entries, display name, friend connections and challenges.
- Any synced cloud copy of the above.
What may be retained
We keep only what the law requires, and security/anti-abuse logs for up to 12 months, after which they are deleted or anonymized. Purchase records held by Apple/Google are governed by their policies. Deletion is permanent and cannot be undone; unused virtual items (e.g. hints) are forfeited.
More detail in our Privacy Policy (§ 7). Questions: maciej.dzierzek@gmail.com.